Welcome to Vixel Media.

These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://vixelmedia.com and any services provided by us. By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use this website or our services.

1. Definitions

“Company”, “we”, “our”, or “us” refers to Vixel Media.

“Client” or “you” refers to any individual or entity using our website or services.

“Services” refers to digital marketing, video production, influencer marketing, website development, and related professional services.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:
- Attempt to gain unauthorized access to the website or its servers
- Use the website to transmit harmful, unlawful, or abusive material
- Reproduce, duplicate, or exploit website content without authorization

We reserve the right to restrict or terminate access to the website at our discretion.

3. Intellectual Property

Unless otherwise stated, all content on this website — including text, graphics, branding, design, media, and software — is owned by or licensed to the Company and is protected by applicable intellectual property laws.

You may access website content for personal or business informational use only. You must not:
- Copy, reproduce, republish, or distribute website materials
- Sell, license, or commercially exploit website content
- Use our branding or media without written permission

Client deliverables and ownership rights are governed by individual service agreements.

4. Service Engagement & Payment

All services are provided subject to written agreement and payment.

Key service terms include:

No refunds once agreement is signed and payment is made
50% payment required before work begins
50% payment required before final delivery or publication

All work completed or committed is billable upon cancellation

Services include up to three revisions unless otherwise agreed

Full service terms, payment obligations, and cancellation conditions are defined in the applicable service agreement and related policies.

5. User-Generated Content

If you post or submit content through our website:

You represent that you have the legal right to share such content
Your content must not violate intellectual property rights or laws
You grant the Company a non-exclusive, worldwide license to use, display, and reproduce submitted content for business purposes
We reserve the right to remove content that is unlawful, inappropriate, or violates these Terms.

6. Cookies

Our website uses cookies to enhance functionality, analyze usage, and improve user experience. Some cookies are essential for website operation, while others may be optional.

By using our website, you consent to the use of required cookies. You may manage optional cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control and are not responsible for the content, accuracy, or privacy practices of third-party sites. Accessing third-party links is at your own risk.

8. Linking to Our Website

Organizations may link to our website provided that:

The link is not misleading or deceptive
The link does not imply endorsement without authorization
The link fits within the context of the linking party’s website

We reserve the right to request removal of any link to our website at any time.

9. Website Availability & Accuracy

We make reasonable efforts to ensure that information on this website is accurate and up to date. However, we do not guarantee completeness, reliability, or continuous availability of the website or its content.

Website content is provided for general informational purposes only and does not constitute professional advice.

10. Limitation of Liability

To the maximum extent permitted by law:

The website and its content are provided “as is” without warranties of any kind
We are not liable for indirect, incidental, or consequential damages
We are not liable for losses resulting from website use or service interruption

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability for fraud or personal injury caused by negligence.

11. Indemnification

You agree to indemnify and hold the Company harmless from any claims, damages, liabilities, costs, or expenses arising from:

Your use of the website
Your violation of these Terms
Your infringement of third-party rights

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updated Terms become effective upon publication on this website. Continued use of the website constitutes acceptance of any revisions.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which the Company operates, without regard to conflict of law principles.

14. Contact Information

For questions regarding these Terms and Conditions, please contact: hello@vixelmedia.com